89. How to Change Organisational Culture

November 27, 2022 01:13:08
89. How to Change Organisational Culture
The Culture of Leadership
89. How to Change Organisational Culture

Nov 27 2022 | 01:13:08


Hosted By

Brendan Rogers

Show Notes

Welcome to the first episode of The Culture of Leadership.  I’m joined today by Matt Kelly, Head of Regional Operations North for Healthe Care.  Matt started his career in health as a registered nurse working in Newcastle and the UK. He has worked in Intensive Care Units around Sydney in both clinical and management roles, before moving into executive roles in the public and private sectors across Australia.

Tune in to hear inspirational stories and examples of how Matt’s hospital group, (with nearly 700 team members across the country), and Matt as a leader, creates and cultivates culture, trust and transparency, and promotes the organisation’s values and best practices.  Matt is passionate about not just “patient-centered care” but  “person-centered care” and the use of values to drive the culture of an organisation. The Healthe Care organization of hospitals promotes empathy and compassion for staff and patients, to ensure the best experience for all. 

In 2019 Matt was the first Australian invited to speak at the worlds leading Patient Experience Summit held by Cleveland Clinic in Ohio. In 2018 and 2019 he was named Business Leader of the Year by the Gosford/ Erina and Coastal Chamber of Commerce, the Central Coast Regional Business Leader of the year in 2019, and the NSW Business Leader of the Year by the NSW Business Chamber in 2019.

Stay tuned for future episodes of The Culture of Leadership!

Discussion Points

  1. Best Practice
  2. Best Experience
  3. Respect
  4. It’s Personal
  5. Positive Energy
Creating your organisation’s values - be persistently consistent Using the WorkPlace platform for the internal teams Teambuilding and transparency The Leader’s role and impacting culture Personality tests and results Matt’s Dad, working as a nurse, and previous hospital leaders have had the greatest impact on Matt as a leader  Challenges and stress during the pandemic Three Key Takeaways:
  1. Leaders make time to observe culture
  2. Leaders show persistent consistency
  3. Leaders know culture change is a slow burn
What will you do today to improve your organisation’s culture? Let me know on my socials!


Matt Kelly LinkedIn

Healthecare Website

Brendan Rogers LinkedIn

Brendan Rogers Website

The Culture of Leadership YouTube Channel

The Culture of Leadership LinkedIn

The Culture of Leadership Website

The Culture of Leadership Facebook

The Culture of Leadership Instagram 

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