The Culture of Things

This is a podcast where we talk about all things culture, leadership and teamwork across business and sport.

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Latest Episodes

October 02, 2022 01:01:49
85. The First 100 Days of a New Employee

85. The First 100 Days of a New Employee

Have you ever started a job and felt like you were thrown into the deep end all by yourself, or that you were “drinking from a fire hose” and the process was completely overwhelming and negative?  Marc Reifenrath, CEO of Spinutech, wants to make sure that never happens to his new hires. Spinutech is a national digital agency focusing on digital marketing, web design and web development with five locations (Chicago, Tampa, Denver, Des Moines and Cedar Falls). They specialize in delivering digital solutions that meet and exceeds the specific needs of our clients. Spinutech has clients in all 50 states and 10+ countries. The Spinutech process incorporates a unique combination of services that enables more effective communication of a company's message. Whether it be web design, web development, web strategy, digital marketing or SEO—their services are designed to complement one another and generate digital success. Marc Reifenrath’s passion for culture is obvious. As one of the original founders and the current CEO of Spinutech, he understands firsthand how critical a company’s culture is to achieving and maintaining success. Marc has seen Spinutech grow from a college start-up to one of the premier full-service digital marketing agencies in the country. As he tells it, Spinutech would not be what it is today without a team of people who are as invested in each other’s growth and success as they are in delivering the best for their clients. In our discussion for this episode, Marc shares the very detailed steps his company takes with new hires - from the “pre-employment” period where they get all the paperwork out of the way and share some company swag, to ...

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September 18, 2022 01:25:10
84. Leading Yourself First (The Change Room)

84. Leading Yourself First (The Change Room)

If you can’t lead yourself, how are you going to lead anyone else? This is the core tenet behind former NRL Head Coach Matty Elliot’s “The Change Room.” Combining his background, education, and qualifications -a Bachelor of Applied Science (Exercise and Sports Science), performance coaching experience, and extensive research into well-being, Matt has created a best-in-the-market program that is changing hundreds of peoples’ lives for the better.  Matt’s well-honed coaching and presentation skills have broad appeal, whether it be injured workers in recovery or executives and their teams in the business world. Matt is equally comfortable (and makes others comfortable) presenting in person, via TV, webinar, radio, or podcasts. His passion drives him to elevate the well-being of others so that they can lead their best lives. And like other team members, he has his own well-being and recovery story to tell. Matt shares so much with me in our interview – from basic, simplified health-improving routines and processes you can today, to thoughtful ways to improve your relationships, to fascinating statistics and realities of human behaviors and emotions.  I guarantee you’ll learn a lot (like I did) and come away with a renewed drive to better yourself. Discussion Points Why is it important to be able to lead yourself Matt’s change room experiences and what led to authoring the book Every day is a chance to be better Why people don’t get better – convenience vs. the hard work of eating right, exercising, etc. You can't sustain high performance over an extended period ...

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September 05, 2022 01:04:58
83. Weapons of Social Seduction (How we make decisions)

83. Weapons of Social Seduction (How we make decisions)

“If leaders don’t understand how the human brain works and how people perceive information, they’ll struggle.”  That’s a quote from today’s guest, Phill Agnew.  Phill is Sr. Product Marketer at Buffer, product marketing ambassador at the PMA, and host of Nudge, the only podcast dedicated to consumer psychology. Phill specializes in consumer behavior, looking specifically at how to apply behavioral science at each stage of the marketing funnel.  Phill shares a wealth of knowledge with us about how consumer (human) behaviors can be influenced, with a focus on how leaders can use this psychology to improve productivity and job satisfaction within their teams.  We’ll talk about basic psychological tenets such as loss aversion, anchoring, autonomy, purpose, mastery and scarcity when “nudging” people to make decisions or improve their performance.  Phill quotes multiple evidence-based studies and talks about his favorite leaders (like Steve Jobs) and other notable public figures, authors, and scientists who have used these basic theories to influence others. Discussion Points How applied behavior science is important in marketing What Phill finds so fascinating – there’s evidence that it all works Applying the science to leadership - Steve Jobs as a case study The Google cafeteria– manipulation or nudge? Competent and showing a weakness - the ultimate combination Can nudges make us do things we don’t want to do? The Milgrim experiment How leaders can improve teams - Autonomy, purpose and mastery Timing is critical for nudging underperformers - NBA basketball ...

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82

August 22, 2022 00:50:59
82. The Centred Tradie (Mental Health Challenges)

82. The Centred Tradie (Mental Health Challenges)

Daniel Gaebler has an ambitious five-year goal – to reduce the number of suicides in Australia to zero. Dan is a Sydney plumber and has written a book “The Centred Tradie” about facing his inner demons and mental illness. Dan writes about confronting life events, and his mental health journey, and exposes his own extreme vulnerability in order to “help just one person”.  The book will speak loudest to men, especially in the trades (like plumbing), and encourage them to reach out to their friends and family, or different modalities of therapists, to help them get back on track and make life better for themselves and their loved ones.  I speak with Dan about how he recognized that he needed help, where trauma originates and how it can manifest later in life, the impact that poor mental health and suicide have on loved ones and communities in general, and the many people - therapists, coaches, mentors, and his wife -  that helped Dan along his journey. Discussion Points Dan’s first signs that he needed help Rage, trauma, and frustration as a teen Connecting with others, taking the first step to getting help Writing a book had tremendous healing power Love languages, Dan’s wife, and overcoming trauma Mental health in business - examples of helping team members Things you can do to improve your mental health Simple things we can do right now? Notice, listen, and ask, “Are you okay?” ...

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81

August 08, 2022 01:27:21
81. Finding Purpose in Your Life

81. Finding Purpose in Your Life

Alex Lee sees purpose as, “The ‘why’s’ and the drive behind everything you do.” It takes some courage to follow your passion and find your purpose.  Are you leading a purpose-driven life? Alex Lee is currently the CEO of The Glen, a residential Aboriginal Therapeutic Community for men and women experiencing alcohol and drug dependence. Located on the Central Coast of New South Wales, The Glen sits on pristine bushland, which clients describe as calming and tranquil. The Glen’s programs are designed to treat clients holistically to address their issues, treating the person as a whole (spiritually, mentally, and physically). Indigenous values are adopted throughout The Glen’s program, evident through the strength-based approach which shows clients what they can do, not what they can’t do. In this episode, we’ll talk about Alex’s dark days during his teen years - including the pivotal point when he called a kids hotline for help - that started him on a long history of volunteerism.  From taking career breaks to help those living in detention centers off the coast of Australia, to working in Thailand, to helping his mom, Alex has a quiet way about him that hides a deep well of determination, perseverance, and most of all, a simple desire to help others avoid pain and suffering. Discussion Points Intro and background Alex Lee’s definition of purpose Dark days in Alex’s teen years led him to his purpose Some of the hardest times were trying to motivate volunteers to find their "why" Heidi, Alex’s mom, showed him  how ...

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80

July 25, 2022 01:30:56
80. Feedback Conversations with Leisa Molloy

80. Feedback Conversations with Leisa Molloy

Have you received feedback from a leader that was vague, wishy-washy, or perhaps really harsh?  Were you upset, confused, or hurt by what they told you?  There are good and bad ways to deliver feedback to team members or employees.   My guest today is Leisa Molloy, a workplace psychologist, consultant, coach, and founder of Flourishing Minds Consulting.  Flourishing Minds is a boutique organizational psychology consulting firm that specializes in helping organizations, leaders, and teams to build stronger levels of leadership capability, alignment, trust, clarity, and psychological safety.  Leisa has spent more than 17 years helping leaders navigate important workplace conversations. In this episode, we speak about the three different types of feedback, what a good and bad feedback conversation looks like, how to prepare for a feedback conversation, and the very real risks of providing vague or ineffective feedback. Leisa also shares a step-by-step process that will help you immensely the next time you’re required to give feedback to one of your team members. Discussion Points The worst kind of feedback is that which is never given! Poor/ineffective feedback is vague, wishy-washy, or uses generic cliches like “you should be more strategic” Types of feedback: Appreciative Constructive/coaching Evaluative against deliverables/roles How appreciative feedback can go wrong Types of appreciative feedback: Meeting your goals Your good attitude Your great personal qualities Where responsibility lies for providing feedback ...

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